The Takata airbag recall is the largest consumer recall in history. We figured this would be a great time to explain what to do if your car is being recalled. In general, a recall can occur for minor or major issues that put everyone on the road at risk. Not many people experience a recall. However, you should know how to handle it.
Read and Understand the Recall Issue
Start by reading and understanding why your vehicle is being recalled. Do a little research and look at multiple sources to ensure that you have the full and accurate reason for the recall. Figure out how extensive the problem is and what the remedy might be. Understanding the problem will make dealing with things easier in the coming days or weeks. If your car is part of the Takata Recall, click here to learn more.
Stop Driving if the Issue is Serious
You want to consider whether the issue with your car is severe enough to make driving dangerous. Auto manufacturers will usually suggest that you stop driving if the danger is clear, such as having defective brakes. You should not assume that the car is safe to drive even if there is no instruction to stop. If you are not comfortable with the problem described in the recall, then do not drive the vehicle.
Contact your local dealership as soon as possible. The dealership will likely have received extensive information from the manufacturer about the recall. They might have a complete action plan in place already. Talk to the dealership to find out what to do and how to resolve the problem. If you do not want to drive the car into the dealership, then ask if they will come and tow the vehicle away.
Arrange Alternate Transportation
The final step is to arrange alternate transportation. Repairing your car could take days or longer, depending on the problem. The Takata recall has over 33 million cars needing airbag replacements. A recall this enormous is expected to take some time to repair all of the effected vehicles. Ask if the dealership will give you another car to use temporarily or will reimburse you for renting a car. You will often have a few options available if the recall takes your car away for multiple days.
If you are questioning whether your car is involved in any type of recall, Safercar.gov has set-up a search engine. This allows you to enter your VIN (Vehicle Identification Number) and search for any recalls effecting your vehicle. Click here to access that database.
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