clock January 29, 2019 comments No Comments flowchart Our Blog tag

People shaking hands discussing the "Alway" guarantee Buying good insurance coverage involves more than finding the cheapest policy online. You also need to know someone’s there for you when you have questions, need additional coverage, or want to file a claim.

Buying your insurance from a nameless, faceless corporation doesn’t guarantee there’s a knowledgeable person available to help you. You call a 1-800 number and hope you’re lucky enough to speak to someone who knows what they’re talking about.

Since you’re just another account, you may speak to a different representative each time you call, too. They may not live in our state, or even our country. Consequently, they can’t know the challenges you face living in Rhode Island.

Fortunately, Loiselle Insurance Agency is a local independent insurance agency and we’re there for you when you need us. Here’s what our “always guarantee” includes when you insure through our agency.

ALWAYS Speak To A Live Person When You Call

Nothing’s more frustrating than calling an office to ask a simple question or when you have an urgent need, only to discover no one bothers to pick up the phone. That doesn’t happen at Loiselle Insurance Agency.

We guarantee you will ALWAYS speak to an actual living, breathing person when you call during normal business hours. You won’t need to leave a message on an answering machine or voicemail and hope someone will call you back soon.

Our hours are Monday – Wednesday 8:30am – 5pm, Thursday & Friday 8:30am – 6pm and Saturdays 8:30am – 12pm. Call us and get the information you need quickly so you can make informed decisions.

ALWAYS An Advocate When You Need One

Many insurance companies with large marketing budgets want to sell policies, but they don’t necessarily represent your best interests. You could end up buying a policy with insurance gaps that leave you at great risk. Either that or you could end up paying for coverage that you don’t need. You could end up switching jobs and needing flexibility on changing your billing date or maybe you had a claim and don’t know whether or not its worth using your insurance.

At Loiselle Insurance Agency, we guarantee we ALWAYS advocate for you when dealing with your insurance company or coverage needs. We recommend the best products, coverage, and value to protect you well. We tailor coverage to your needs and budget, instead of squeezing your needs into a cookie cutter policy.

If you have a problem with a claim, billing issues, or concerns about your coverage, we’re in your corner. We’re your representative when dealing with the insurance carrier, since we know the industry and speak insurance.

Let us do the legwork, cut through the bureaucracy, and explain everything to you in easy-to-understand language.

ALWAYS Can Speak To An Owner

We greatly value our clients. That’s why we welcome your questions and concerns. At Loiselle Insurance Agency, we guarantee an owner is ALWAYS available to speak to you during business hours.

Call or come into our office and chat with Bob, Melanie, or Brenda Loiselle. One of them is always available and they’re always happy to hear what you have to say, good or bad. They want to get to know you and what matters to you so they can serve you better.

If you haven’t done an insurance review in some time, contact us. It doesn’t take long and it is well-worth your effort. We’ll review your policy and see if improve your coverage and save you money. Plus, it’s a great time to reconnect with you, our valued customer.


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