A graduate of Providence College, Melanie Loiselle-Mongeon joined the agency in 1999. She is the agency administrator, overseeing the day-to-day operations. She is active in the Independent Insurance Agents of Rhode Island, becoming the association’s youngest elected president in 2008. She serves on numerous IIARI committees, and has chaired the Education and Finance committees. Melanie teaches several different insurance courses and has achieved designations as Certified Insurance Counselor (CIC), Accredited Advisor in Insurance (AAI), Associate in Insurance Services (AIS), and Accredited Customer Service Representative (ACSR).